The Ark Rules of Play

Have fun and safe play

Welcome to “The Ark Indoor Playcentre”. We wish to advise you that as part of our safe play awareness campaign the following rules apply while visiting our centre. We would ask that Parents/Guardians to take a few minutes to read this notice & familiarise themselves with the rules.

  • Management reserves the right of admission & in the event of inappropriate behaviour you may be asked to leave. As a parent/guardian you are responsible for your child/children in your group at all times. This means you must ensure that your child/children can manage the equipment safety, that they understand the rules of play and that they play in a safe manner giving appropriate consideration and respect to other users.
  • For child protection reasons, we operate CCTV within The Ark.
  • Please report ALL accidents to a member of staff, to ensure that we can provide any necessary assistance and minimise the potential of recurrence.
  • Please report any behavioural concerns to a member of staff. Don’t attempt to intervene yourself.
  • All visitors to The Ark, are required to sign in on arrival, & sign out on departure. Management do not accept responsibility for loss or damage to personal belongings.
  • We provide members of staff who monitor the equipment & have access to First Aid Facilities, these staff members are not provided to supervise children in the facility.
  • Pens, Buckles,Jewellery, Watches, Money, Sharp objects etc, must not be taken into the play area.
  • Our Play Structures are designed for children up to 9 years of age.
  • It is prohibited to drop children to the centre sign them in & leave them unattended.
  • In the interest of safety & hygiene no shoes are to be worn in the play areas & all children/adults must wear socks at all times.
  • Our play areas have been classified as safe to be used by children within specific age ranges.
    • Baby Area - 6 to 24 months
    • Toddler Area - Up to 4 years
    • Main Play Frame - 9 years and under
  • No Climbing on or up slides
  • No pushing, hitting or biting allowed
  • Age restrictions are in force for the safety of all the children, please respect them
  • It is forbidden to climb on the netted walls or the system structure
  • Children wearing sports cast/plaster of paris or who have an existing injury from activity will not be permitted to play for their own safety of other children present. concealing a pre-existing injury only puts your child in danger & you will be held legally responsible in the event of any injury.
  • From time to time certain activities will close for repair, cleaning reasons or reasons of safety. This does not entitle you to a refund.
  • Inappropriate behavior will not be accepted in any of the play areas. Children are asked to refrain from screaming & from running & jumping, as this may cause injury.
  • Only Food & Drink purchased in “The Woodshed Cafe” or “The Merry Tree Restaurant” may be consumed on the premises.
  • If you require any special assistance please don't hesitate to approach a manager & we will be delighted to help you in any way if possible.

Thank you for your visit to The Ark play centre. Your are required to agree to our t & c’s on entry & on all online bookings, By agreeing you accept,understand & agree to comply with our rules & will indemnity The Ark playcentre against any action resulting in non compliance with these rules.